Privacy Policy

1. Introduction

BuildShield ("we," "us," or "our") operates PlanShield (https://planshield.co), an AI-powered construction drawing analysis platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Service. By accessing or using PlanShield, you agree to the practices described in this policy.

2. Information We Collect

We collect the following categories of information:

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process and analyze your uploaded construction drawings using AI
• Generate risk reports, pitfall summaries, and other analysis outputs
• Process payments and manage your subscription
• Send transactional emails (scan completion, billing receipts, support responses)
• Monitor and improve Service performance and reliability
• Detect and prevent fraud, abuse, or unauthorized access
• Comply with legal obligations

We do not sell your personal information or your uploaded documents to third parties. We do not use your uploaded construction drawings to train AI models without your explicit consent.

4. Construction Documents & Confidentiality

We understand that construction drawings are often confidential and proprietary. We treat your uploaded documents with the following protections:

• Documents are stored in encrypted cloud storage (AWS S3) with access controls
• Documents are processed only to provide the analysis you requested
• Documents are not shared with other users or third parties except as required to operate the Service (e.g., cloud infrastructure providers)
• You may request deletion of your documents at any time by contacting us
• Extracted text from drawings may be temporarily cached to support AI Q&A features within your account

5. Data Sharing & Third Parties

We share data only in the following limited circumstances:

6. Data Retention

We retain your account information and scan history for as long as your account is active or as needed to provide the Service. Uploaded documents and scan results are retained to allow you to access your history. If you cancel your account, we will delete your personal data within 90 days, except where retention is required by law. You may request earlier deletion by contacting us at [email protected].

7. Security

We implement industry-standard security measures including TLS encryption in transit, encrypted storage at rest, access controls, and session-based authentication. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and to report any suspected security issues to [email protected].

8. Cookies

We use session cookies solely for authentication — to keep you signed in between page loads. We do not use advertising cookies, tracking pixels, or third-party analytics cookies. You can disable cookies in your browser settings, but doing so will prevent you from staying signed in.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request your data in a portable format
• Objection: Object to certain processing of your data

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

10. Children's Privacy

The Service is intended for business use by adults. We do not knowingly collect personal information from anyone under 18 years of age. If we learn that we have collected data from a minor, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the effective date. Continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: